What training and onboarding is available?
Each organization is paired with an Implementation Team member who guides you through setup. You’ll also have access to 24/7 how-to videos, and your contract includes monthly support hours for ongoing help.
What support and services are included with ConcernCenter?
ConcernCenter provides continuous improvements, monthly usage reports, national trend data, real-time troubleshooting, ADA compliance monitoring, and more—all included in your annual fee. We host, secure, and maintain your platform, support over 100 languages, and offer quarterly reviews plus access to our client community. It’s everything you need without the time and cost of building your […]
What kind of training does my team get?
A member of our Implementation Team will guide you through every step of the setup process, making sure you feel confident managing your platform and content. You’ll also have 24/7 access to our library of ConcernCenter How-To Videos, so help is always just a click away.