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Plans For Any Organization Size

Choose the perfect plan for your organization's needs. From small teams to enterprise deployments, we have a solution that scales with your business.

Whether you need a fully hosted ConcernCenter platform or want to integrate our engine into your existing tools, we have a solution that fits.

Basic

Perfect for organizations getting started with concern management​

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Whats included:

  • Fully customizable
  • Preloaded with 95+ concerns
  • Unlimited resource uploads
  • ADA web compliant (A/AA)
  • Translates into 100+ languages
  • and more...

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Pro

Most Popular

Advanced features for growing organizations with complex needs

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All Basic features plus:

  • Ability to search by zip code or multi-site
  • Preloaded with 100+ virtual resources
  • Automate resource updates
  • and more...

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Enterprise

Enterprise-grade solution with dedicated support and customization

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All Pro features plus:

  • Preloaded with 100+ proximity-based resources
  • API Access
  • Automate resource additions
  • and more...

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ConcernCenter Anywhere

Some organizations already have apps, portals, or homegrown systems in place. ConcernCenter Anywhere allows you to integrate our concern-to-resource matching directly into those tools—so your community receives the same accurate, human-vetted support seamlessly within your existing platforms.

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Compare Features

FeaturesConcernCenter LiteConcernCenter BasicConcernCenter ProConcernCenter EnterpriseDescription
Fully Customizable PlatformCustomize branding colors logos and layouts to match your organization's identity
Preloaded Concerns LibraryStart immediately with our comprehensive library of pre-built concern categories from mental health to housing assistance
Unlimited Resource ManagementAdd edit and upload unlimited resources without storage restrictions or visitor limits
Multi-Language SupportAutomatically translates content into 100+ languages to serve diverse communities
ADA Web Compliant (A/AA)Ensures accessibility for users with disabilities meeting WCAG 2.1 Level AA standards
Advanced Resource FilteringUsers can filter by hours of operation, cost, languages spoken, distance, and more to find the right help
Quick Escape ButtonPrivacy-focused feature allows users to quickly exit the platform in sensitive situations
Direct Resource ContactUsers can contact resources directly from the platform via phone email or web links
Crisis Response ModuleDeploy urgent crisis messaging and automatically activate location-specific resources within a defined radius to create emergency-focused directories
Community Resource SuggestionsEmpower users to suggest resources updates
Virtual ResourcesAccess 100+ pre-loaded telehealth hotlines and online services for remote support options
Proximity-Based ResourcesAccess 100+ local resources that display relevant resource information based on user location
Zip Code & Multi-Site SearchAllow users to search across multiple campus locations or by specific zip codes
API AccessIntegrate ConcernCenter data with your existing systems via RESTful API
Mobile App IntegrationSeamlessly embed ConcernCenter into your organization's native mobile application
Concern Referrals System IntegrationLink directly to your existing case management or referral tracking systems
Edit Emergency ResponsesCustomize crisis messaging and emergency contact information for your organization
Preloaded StickersIdentify resources as "Crisis", "Available 24/7", or "Online" using our sticker feature.
reCAPTCHA ProtectionPrevent spam and abuse with Google reCAPTCHA security
Domain RestrictionsLimit access to specific email domains (e.g. @yourschool.edu) for private communities
Fully Hosted & MaintainedCloud-hosted platform with 99.9% uptime automatic backups and security updates
Platform Software UpdatesReceive all new features and improvements automatically at no additional cost
Technical SupportAccess to our support team via email or phone
Dedicated Success ManagerAssigned account manager who provides strategic guidance and regular check-ins
Regular Platform ReviewsReviews two times per year with suggestions for improving engagement and resource coverage
Monthly Analytics ReportsComprehensive Google Analytics reports showing user behavior popular resources and trends
Yearly Comparison ReportAnnual benchmarking report comparing your usage with other ConcernCenter organizations
Marketing Materials & IdeasAccess templates promotional strategies and best practices for promoting your platform

ConcernCenter Platform vs. ConcernCenter API

Capability
Platform
API
Ready-to-launch website
Fully built and hosted by ConcernCenter
You build the interface
Human-reviewed resource curation
Included
Included
Concern-to-resource matching engine
Built in
Built in
Customizable branding
Matches your organization look & feel
Display in your own design
Resource maintenance & updates
We handle it
Included in backend
Designed for non-technical teams
No coding required
Requires developer setup
Full technical documentation
Not needed
Included
API access
Not applicable
Full API access
Hosting & software updates
We manage it all
You manage hosting

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We’ve given you an idea of what ConcernCenter can offer. Talk with one of our dedicated Success Managers to learn how it can specifically address your organization’s needs and goals.

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