Who has access to ConcernCenter?
Anyone with your organization’s ConcernCenter link can access it, no login or personal information required. This means users can search for support anonymously and privately, at any time.
Is ConcernCenter accessible to speakers of other languages?
Yes. ConcernCenter supports over 100 languages. Users can select their preferred language, making it easier for everyone to find help in a way that feels familiar and accessible.
Can users access ConcernCenter without creating an account?
Yes. ConcernCenter is designed to be anonymous and easy to access. No login, password, or personal information required. This helps reduce barriers and encourages more people to seek help when they need it.
Can people access ConcernCenter on their phones?
Yes. ConcernCenter works seamlessly on desktops, mobile devices, and even within your organization’s mobile app. Wherever your users are, they can access support with ease.
Is ConcernCenter ADA-compliant (Levels A/AA)?
Yes. ConcernCenter is fully compliant with WCAG guidelines and ADA Levels A and AA. We’re committed to making sure everyone can access support easily, regardless of ability.