Go-Live Date: 11.01.2023 ConcernCenter Admin Experience & Technology Update Description This release focused on backend work to update critical components of the ConcernCenter Admin Experience. These updates will provide a more modern user experience and improved performance. These changes were implemented seamlessly and require no changes on your part. Our team meticulously migrated all site data to ensure no disruption to your process or end users. User Experience Update   [...]

Go-Live Date: 12.02.2022 Resource Card Redesign Feature Description We have worked closely with our UI/UX developers to redesign our current ConcernCenter Resource Card to visually separate content and more optimally place key information, making it easier for users to find what they need. We have tested this new experience out with some pilot sites, and it is now ready for wider deployment. The Change Different content sections will have [...]

Go-Live Date: 03.31.2022 Toggle 'Suggest Resource Update' Required Fields Feature Description In 2021, ConcernCenter released the 'Suggest Resource Update' button. This option sits at the bottom of the Resources page and allows users to notify the admins if they notice potentially incorrect information on a resource. The admin receives a notification and can determine if an update is needed. The Change Now you can allow a user to submit a [...]