- For giving of your time and talents to today’s students.
- For caring about mental health support and recognizing that student “success” includes mental wellness.
- For thinking of ConcernCenter as a partner in your efforts.
ConcernCenter was created out of one simple premise: If a student has made the decision to ask for help, they should quickly and efficiently know all of their options for support.
Research has shown that ease of direct access to resource information is very important. User convenience is one of the primary determinants of whether that person will follow through with support; this is particularly true of adolescents and young adults (Connaway, Dickey & Radord, 2001). Students are discouraged from seeking help if they must spend considerable time searching for resource options, finding contact information, or identifying hours of operation. Consequently, the distressed student who gets frustrated by the help-seeking process is less likely to follow through with support.
Sillipigni Connaway, L., Dickey T. J., Radrod, M. L. (2011). “If it is too inconvenient I’m not going after it:” Convenience as a critical factor in information-seeking behaviors. Library & Information Research, 33(3), 179-190.