Should we consider a "do it yourself" solution instead?

Should we consider a “do it yourself” solution instead?

ConcernCenter’s primary purpose is to provide a secure platform for connecting concerns to available solutions. We accomplish this by ensuring that your platform maintains high availability, customization, and continuously improved by providing the following:

Regular product improvements (often based on customer feedback) at no additional cost and with the support of a UI specialist
Hosting and maintaining your platform
Reviewing, maintaining, and improving server security
Providing real-time troubleshooting
Providing data related to national-trend use of our platforms
Providing a monthly usage report associated with your platform
Regularly updating “additional search terms” on the backend to improve your student's use of the system
Completing manual site-reviews every 4 months and suggest specific platform improvements
Running daily ADA compliance checks
Making ConcernCenter available in over 100+ languages
Providing you access to our client community for info/idea sharing

It's important to review what would be your very reasonable SaaS annual fee against the costs (including opportunity costs) associated with adapting or developing your own platforms (building, testing, reviewing, data gathering and entry, product improvements, implementation, UI, security, etc.) when making this decision.

About the Author: Erin Halligan-Avery

Erin Halligan-Avery, PhD is the President of ConcernCenter, Inc., a software company that creates fully customized resource directories for colleges, universities, K12 districts, community-based organizations, businesses and the government. ConcernCenter's one-stop resource platforms are user-focused and helps individuals get connected to the support they need simply by identifying their concern.