About Erin Halligan-Avery

Erin Halligan-Avery, PhD is the President of ConcernCenter, Inc., a software company that creates fully customized resource directories for colleges, universities, K12 districts, community-based organizations, businesses and the government. ConcernCenter's one-stop resource platforms are user-focused and helps individuals get connected to the support they need simply by identifying their concern.
7 02/2024

Medicat Supports the Well-Being of Over 5 Million College and University Students with ConcernCenter

By |2024-02-02T20:26:52+00:00February 7th, 2024|Uncategorized, College/University, Social Media|0 Comments

Rochester, NY – February 7, 2024 ConcernCenter is excited to announce its partnership with Medicat, the number one provider of electronic health records (EHR) software for college and university campuses. Through this partnership, Medicat's 500+ customers in college health can access the ConcernCenter Lite well-being platform free of charge. ConcernCenter Lite offers students easy, secure, and discreet access to health-related support and resources, from apps to articles and videos, as well as external hotlines, websites, and organizations. “ConcernCenter is all about [...]

3 01/2024

ConcernCenter Updates 2.6.0

By |2024-01-03T17:59:08+00:00January 3rd, 2024|Release Notes|0 Comments

Go-Live Date: 1.05.2024 ConcernCenter Platform Report Description We are pleased to now send you a monthly ConcernCenter Platform Report along with your monthly analytics! Your Platform Report will provide you with a list of: Concerns that don't have any resources associated Resources without an image Resources with descriptions over 50 words Information about ADA accessibility and the security of your site How many resources have URLs or emails listed And more! [...]

30 10/2023

Transforming Education: Campus Kaizen Enhances Student Support with ConcernCenter Partnership

By |2023-10-29T22:06:58+00:00October 30th, 2023|K-12/Charters, College/University, Social Media|0 Comments

Rochester, NY – October 30, 2023  Campus Kaizen, a leading provider of educational management solutions, is thrilled to announce a strategic partnership with ConcernCenter, a prominent provider of student well-being and mental health directory services. This collaboration will empower Campus Kaizen, via its Guardian Case Management Software to offer ConcernCenter's innovative well-being platform to all of its clients, giving millions of students improved access to the support and resources available at schools and educational institutions. Campus Kaizen’s commitment to providing [...]

25 09/2023

Busting Burnout in Higher Ed – 21 Tactics to Lessen the Burden on your Staff without Hiring More People

By |2023-09-27T05:05:20+00:00September 25th, 2023|Uncategorized, College/University, Social Media|0 Comments

The title says enough, so we’re going to spare you the 5 paragraph intro.  Here’s 21 proven tactics that we and our higher ed partners use to mitigate staff burnout.    Get flexible - Offer greater flexibility for your staff with remote work time and encourage them to take advantage of it.  Your younger staff especially will be encouraged and motivated by the trust you extend when you allow work-from-home, and they really like the idea of flex time.    Lunch with [...]

4 09/2023

Halligan Creative Arts partners with ConcernCenter to provide patients with intuitive access to outside support services. 

By |2023-09-05T17:42:17+00:00September 4th, 2023|Uncategorized, Social Media|1 Comment

September 5, 2023. Rochester, New York Halligan Creative Arts, a growing art therapy practice in upstate New York, has finalized a multi-year agreement with ConcernCenter to provide the practice's patients with streamlined access to the support resources they need.  With therapy practices seeing an increase in clients and families needing support and resources outside of regular therapy sessions, many are seeking new tools to help patients access additional help.  Halligan selected ConcernCenter to provide patients with intuitive, user-friendly access to local and [...]

16 07/2023

How to Fix the Problem Before the Problem – Helping Your Organization Help Others

By |2023-07-16T02:01:46+00:00July 16th, 2023|K-12/Charters, College/University, Social Media|0 Comments

  This is what life looks like before someone seeks help. A teenage boy feels devastated by his parent’s divorce, but is trying to stay strong for his mom. A man in his early thirties lacks social connection so he throws himself into his work. A young mom gives birth to her first child, but doesn’t feel love and happiness, instead she feels resentment and depression. A college student is afraid to tell her parents that she’s gay so she [...]

3 02/2023

How Organizations are using ConcernCenter to Connect Users to Mental Health Services

By |2023-02-03T20:32:44+00:00February 3rd, 2023|College/University, COVID, Social Media, K-12/Charters|0 Comments

The topic of declining mental health, especially in teens and young adults, has earned national attention as of late. Between the loss, fear, isolation, and hardships brought on by the COVID-19 pandemic, highlighted racial disparities, the fear of mass violence, and a national hotline established for mental health emergencies, families across the United States have undoubtedly felt an increase in anxiety, stress, and depression. Data from the US Centers for Disease Control and Prevention shows that drug overdose deaths reached [...]

30 08/2022

National Grief Awareness Day – Virtual Hug

By |2022-09-05T18:20:25+00:00August 30th, 2022|Social Media|0 Comments

Thank you for being here. I’m so sorry you’re hurting. I’m so sorry that you’ve ever had to experience the loss of something or someone who was once really important to you. I know sometimes it may feel like it, but I promise you are not alone. You are not alone if you cry at night. Even many years later. You are not alone if a memory fills your body with emotions you didn’t know were still there. You are [...]

12 08/2022

ConcernCenter Update 2.2.0

By |2022-08-11T18:58:57+00:00August 12th, 2022|Release Notes|0 Comments

Go-Live Date: 08.12.2022 Administrator User Expansion Feature Description When you log into the Admin Portal for your ConcernCenter platform, you will now see two new items on the login page. We have set up the ability for ConcernCenter to remember your login credentials if you choose. We have also created the ability for you to reset your password if you want to change it or forget what it was. [...]

27 05/2022

ConcernCenter Update 2.1.0

By |2022-05-25T19:58:46+00:00May 27th, 2022|Release Notes|0 Comments

Go-Live Date: 05.13.2022 ConcernCenter Implements AccessiBe! Feature Description ConcernCenter has implemented AccessiBe on all platforms and websites. AccessiBe is a website adjustment tool that makes accessibility modifications based on a user's individual needs. All adjustments are compliant with WCAG 2.1 AA & AAA requirements, so you can be confident that your site will always be in compliance. The Change We have partnered with AccessiBe to ensure that your platform [...]

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