Go-Live Date: 1.05.2024 ConcernCenter Platform Report Description We are pleased to now send you a monthly ConcernCenter Platform Report along with your monthly analytics! Your Platform Report will provide you with a list of: Concerns that don't have any resources associated Resources without an image Resources with descriptions over 50 words Information about ADA accessibility and the security of your site How many resources have URLs or emails listed And more! [...]

Go-Live Date: 11.01.2023 ConcernCenter Admin Experience & Technology Update Description This release focused on backend work to update critical components of the ConcernCenter Admin Experience. These updates will provide a more modern user experience and improved performance. These changes were implemented seamlessly and require no changes on your part. Our team meticulously migrated all site data to ensure no disruption to your process or end users. User Experience Update   [...]

Go-Live Date: 12.02.2022 Resource Card Redesign Feature Description We have worked closely with our UI/UX developers to redesign our current ConcernCenter Resource Card to visually separate content and more optimally place key information, making it easier for users to find what they need. We have tested this new experience out with some pilot sites, and it is now ready for wider deployment. The Change Different content sections will have [...]

Go-Live Date: 08.12.2022 Administrator User Expansion Feature Description When you log into the Admin Portal for your ConcernCenter platform, you will now see two new items on the login page. We have set up the ability for ConcernCenter to remember your login credentials if you choose. We have also created the ability for you to reset your password if you want to change it or forget what it was. [...]

Go-Live Date: 05.13.2022 ConcernCenter Implements AccessiBe! Feature Description ConcernCenter has implemented AccessiBe on all platforms and websites. AccessiBe is a website adjustment tool that makes accessibility modifications based on a user's individual needs. All adjustments are compliant with WCAG 2.1 AA & AAA requirements, so you can be confident that your site will always be in compliance. The Change We have partnered with AccessiBe to ensure that your platform [...]

Go-Live Date: 04.07.2022 Custom Pages on ConcernCenter Feature DescriptionThis new feature allows Admins to create additional pages on the ConcernCenter platform. These pages will have the same look and feel as the rest of your ConcernCenter platform and are helpful when creating things like site guidelines, 'how to' instructions, and other important information your users may need.The ChangeYou can add pages to your ConcernCenter platform that contains additional information users [...]

Go-Live Date: 03.31.2022 Toggle 'Suggest Resource Update' Required Fields Feature Description In 2021, ConcernCenter released the 'Suggest Resource Update' button. This option sits at the bottom of the Resources page and allows users to notify the admins if they notice potentially incorrect information on a resource. The admin receives a notification and can determine if an update is needed. The Change Now you can allow a user to submit a [...]